Client Operations Specialist

Position Overview
We are seeking a skilled and detail-oriented Client Operations Specialist to join our team at a leading registered investment advisor. This role ensures the seamless processing of all cash transactions, execution of account maintenance requests, and completion of diverse administrative duties. The ideal candidate will demonstrate a commitment to accuracy, efficiency, and superior client service while supporting the firm’s operational and financial objectives.

Key Responsibilities

• Cash Transaction Processing: Manage and reconcile all cash inflows and outflows, including contributions, distributions, and tax payments, ensuring accuracy and compliance with internal policies.
• Account Maintenance: Handle account setup, update, and closure requests, maintaining accurate records and ensuring all adjustments are processed promptly and in line with regulatory guidelines.
• Administrative Support: Provide essential administrative support to the operations team, including documentation management, data entry, and maintaining client files.
• Compliance Adherence: Follow regulatory requirements and internal controls related to cash management, account updates, and administrative tasks, ensuring processes meet industry standards.
• Client Service Coordination: Collaborate with team members and custodians to address client inquiries and deliver exceptional service.

Required Qualifications

• Bachelor’s degree, preferably in in Finance, Accounting, Business Administration, or a related field.
• Minimum of 2-3 years of experience in client operations, cash management, or account maintenance within an investment advisory or financial services setting.
• Familiarity with custodial platforms and account management systems.
• Strong knowledge of financial operations, including cash flow procedures and regulatory compliance.
• Excellent organizational skills and keen attention to detail.
• Ability to manage multiple tasks and meet deadlines in a dynamic environment.
• Strong communication skills, both verbal and written, with a client-oriented mindset.

Preferred Skills and Experience

• Experience working in a registered investment advisor firm or similar financial institution.
• Proficiency in portfolio management systems, such as Tamarac, Envestnet, or Orion.
• Knowledge of industry regulations, including SEC guidelines and standards.
• Problem-solving mindset and the ability to implement process improvements effectively.

Why Join Us
Working with us means becoming part of a team focused on helping clients achieve their financial goals while striving for superior operational excellence. We are committed to maintaining a collaborative and values-driven environment that encourages professional growth and integrity. By joining our firm, you will play a vital role in delivering outstanding service and ensuring the ongoing success of our clients and organization.

If you thrive on precision, value teamwork, and are passionate about delivering exceptional client experiences, we invite you to apply for the position of Client Operations Specialist.